An Update from Us

Dear Customers,

It’s certainly been a turbulent few months since my last update, and I hope that you are keeping safe and well during these testing times. I have some important and exciting announcements that I’ve been meaning to share for a while, so please read on for the latest from Healthy K9.

New bags (at last…)

I’m very pleased to lead with the news that we have finally been able to do away with the plastic packaging, and our entire grain free range is now in brown paper bags. These bags are entirely compostable, which means you can put them in the compost heap and they will gradually decompose over time (this includes the inside lining which is actually made from starch). This is something we have been trying to achieve for a long time, and it’s great to finally see the plan come to fruition. 

Adding weight to our Working Range

We’ve increased the amount of kibble in our Working Range bags from 14kg up to 15kg, and also added two new flavours. Being VAT free, the Working Range provides the best price per kilo for our food, and so please get in touch if you’d like any samples of any of the recipes, including the new Angus Beef with Sweet Potato & Carrot and Duck with Sweet Potato & Orange recipes. 

Summer Holiday for Salmon Oil

It is with a sense of mild amusement that I am out of stock of the 1000ml bottles of salmon oil, as the company that makes it is on their summer holidays! Never before have I experienced an entire factory shutting production down for 6 weeks, but I must admit I wish it was something we did when I worked in manufacturing! I have a good amount of 500ml bottles in stock, in case you need a top up, and am expecting the larger bottles to be back in stock by 01/09.

Casualty of Covid

I am sad to report that the supplier who provides my manufacturer with the raw sweet potato for our Sweet Potato chews have unfortunately stopped trading due to Covid. My manufacturer is currently looking for a new supply, and I myself am looking for an alternative supply, but until one of us has a breakthrough it means we don’t have any stock of the Mixed Pieces or Fries. We have plenty of other healthy dental treats available, so please get in touch if you’d like any samples for your dog to try.

Come say hello

Finally, I am pleased to announce that as of the 1st September I am opening the doors of the store for customers to collect their orders. Please pre order via our website or over the telephone where possible, but we will be able to take card and cash payments at the store as well. We’re also still providing the free delivery service* if that’s more convenient. 

Thank you again for all of your support during lockdown and beyond. I say it every time, but I sincerely mean it when I say that we really do have the best customers.

Kind regards,


*for UK orders over £29.